Our Service Commitment Plan.
Setting out a plan to recover performance against targets agreed with Ofwat.
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Glas Cymru
Annual report and accounts
Welsh Water is owned by Glas Cymru, a single purpose company with no shareholders and is run solely for the benefit of customers.
Our Journey
to Net Zero
As one of the largest energy users in Wales, we need to adapt the way we deliver our services to allow us to deal with the challenges we face in the years and decades to come.
Latest news
12 June 2025
Welsh Water declares ‘Developing Drought’ status for Mid and South Ceredigion
1 May 2025
Welsh Water customers urged to think about water consumption as dry spell continues
6 December 2024
Lifting of Boil Water Notice - Open letter from Peter Perry
29 May 2024
Community and two rivers set to benefit from £13m Welsh Water green project
4 April 2024
Welsh Water launches My Account for Business customers
13 March 2024
Welsh Water reiterates apology for issue that it reported to Ofwat
Change of Registered Address
Glas Cymru
Glas Cymru, the not-for-profit company which owns Welsh Water, announces that with immediate effect the registered office of the company and all subsidiaries in the Group has changed
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In your area
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