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Applying for a water meter

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We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

Community


As a responsible company we are committed to supporting our customers and the local community in all aspects relating to water and the service we provide.

We have a range of services designed to support our customers in various aspects of their lives.

  • Our Cartref initiative promotes water efficiency through free leak repairs and water-saving advice, ensuring every drop counts.
  • We extend a helping hand to vulnerable customers with tailored support, while our education programs aim to inspire a love and understanding of water sustainability in future generations.
  • For those facing financial challenges, our debt support and career & employability services offer a lifeline, empowering individuals to overcome obstacles and thrive.
  • Businesses can benefit from our Stop the Block guidance, preventing drainage issues and fostering a cleaner environment.
  • The Community Fund and volunteering opportunities reflect our dedication to local development and collective well-being.
  • Our Water Resilient Communities Project exemplifies our innovative, integrated approach where we bring these aspects together in a place-based approach.

Together, these initiatives embody our vision of a supportive, empowered, and resilient community.