Community
As a responsible company we are committed to supporting our customers and the local community in all aspects relating to water and the service we provide.
We have a range of services designed to support our customers in various aspects of their lives.
- Our Cartref initiative promotes water efficiency through free leak repairs and water-saving advice, ensuring every drop counts.
- We extend a helping hand to vulnerable customers with tailored support, while our education programs aim to inspire a love and understanding of water sustainability in future generations.
- For those facing financial challenges, our debt support and career & employability services offer a lifeline, empowering individuals to overcome obstacles and thrive.
- Businesses can benefit from our Stop the Block guidance, preventing drainage issues and fostering a cleaner environment.
- The Community Fund and volunteering opportunities reflect our dedication to local development and collective well-being.
- Our Water Resilient Communities Project exemplifies our innovative, integrated approach where we bring these aspects together in a place-based approach.
Together, these initiatives embody our vision of a supportive, empowered, and resilient community.
Find out more, by following the links below:
Cartref (Water Efficiency)
Maximize water efficiency at home with Cartref. Free leak repairs and water-saving advice to keep your bills low and conservation high.
Vulnerable Customer Support
Our REACH program connects vulnerable customers with essential support, fostering relationships and community well-being.
Education
Inspiring young minds, our education programs offer free, engaging lessons for schools, fostering future global citizens.
Debt Support
Struggling with bills? Our Debt Support schemes help you clear arrears, manage payments, and regain financial stability.
Career & Employability Support
Kickstart your career with our Employability Support. Gain skills and experience through work placements and apprenticeships.
Stop the Block support
Keep your business flowing smoothly with our Stop the Block guidance and kitchen surveys, preventing costly drainage issues.
Community Fund
Empowering local initiatives, our Community Fund invests in projects that enhance health, well-being, and the environment.
Volunteering
Join our volunteering efforts to make a tangible difference in your community and support our environmental mission.
Water Resilient Communities Project
Our Water Resilient Communities Project builds stronger, more sustainable communities through innovative, collaborative support.