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Applying for a water meter

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We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

Lila Thompson image

Lila Thompson

Non-Executive Director


Appointed: September 2022

Experience

Lila has over 20 years of international experience in the infrastructure, healthcare, and water industries. She is currently the Chief Executive of British Water which represents the interests of UK water and wastewater supply chain companies through three forums, connecting them to contacts to raise their profile, grow their business, and promote best practice. Its fourth Water Industry Forum provides challenge-led, independent thought leadership, to tackle the challenges facing the sector.

Lila is also actively involved in the development of innovation in the water sector as a member of the Transition Board of Spring, the water sector’s innovation centre of excellence and is a former judge on Ofwat's Innovation Fund.

Current other Non-Executive positions

Trustee on the Board of the Chartered Institution of Water & Environmental Management (CIWEM) and of St Christopher's Hospice.

Committee membership

Member of the Quality and Environment Committee.