We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

Innovation Events

Exploring how innovation can help to achieve Welsh Water achieve our 2050 goals.

Innovation Event 2020

Innovation to achieve AMP7

Our innovation event in 2020 was a little different to previous years.

The coronavirus pandemic forced us, and the rest of the world, to innovate in our approach to continue running these collaborative events.

Our 2020 innovation event took place on Thursday 29th October 2020 and featured Keynote Speakers, a Virtual Exhibition Hall and Priority Wall presentations from colleagues across Dŵr Cymru.

The virtual event was a huge success, with attendees from across the world.