We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.
More information about what you can expect while we process your application is available here.
If you want to make an application for a meter, you can do it online here.
View and download the latest company statements, policies and schemes.
If you require the documents in an alternative format like large print, or braille please call our Specialist Support team on 0330 0413394 who will arrange for a copy in a format that works for you.
