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Applying for a water meter

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We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

Investing in the Ceiriog Valley


We are investing £10 million in our wastewater infrastructure in the Ceiriog Valley to help protect the environment of this beautiful valley.

Over the next few years we will be investing in a number of villages within the valley including Pontfadog, Dolywern and Glyn Ceiriog.

One of the main things we do at Welsh Water is aim to provide customers with a first-class wastewater service which will take away the wastewater you flush away or wash down the sink whilst also protecting the local environment.

As a company, we depend on the environment for the water and wastewater services we provide. We take our responsibility to protecting the environment seriously this is why we will be investing £2.5billion on projects to improve the environment between 2025 and 2030.

As the rules and regulations for the standard of how wastewater is treated before it’s returned to the environment gets stricter, we need to ensure treatment works cleans the water better to help protect the local waterways. As the limits for the sites are set tighter, we need to carry out improvements and upgrades in a number of our wastewater treatment works so that the treated water coming out of the sites is cleaner.

Our work in ...