Skip to content

Applying for a water meter

information icon

We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

Secondary resources


At Welsh Water we borrow water from the water cycle, clean it at one of our water treatment works and then pipe it to our customers. The used water is then sent to one of our 833 waste water treatment works where it is cleaned and returned to the environment.

Although it falls freely from the sky, we put a lot of work and energy into getting every drop of water to our customers. Find out more about how we do this and what else we do by following the links below.