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Applying for a water meter

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We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

PR24 Business Plan 2025-30


Please find below documents relating to our Business Plan for 2025-30 (AMP8). The PR24 Business Plan was the basis for Ofwat’s PR24 Final Determination, which set out our expenditure allowances, revenues, and performance targets for this period.

Also provided below is the PR24 Delivery Plan which shows when we will deliver key areas of investment in the plan over the next five years.